Frequently Asked Questions
Everything you need to know about your L'ange beauty journey.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. Once your package is on its way, you will receive a tracking number via email.
What is your return policy?
We offer a 30-day return policy for most products. Items must be in their original packaging and in gently used or new condition to qualify for a refund.
Do your hair tools come with a warranty?
Yes, all L'ange styling tools are covered by a 1-year limited manufacturer warranty that protects against defects in materials and workmanship.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select international locations. Shipping rates and delivery times vary depending on the destination.
How do I choose the right tool for my hair type?
Each product page features a 'Best For' section. Generally, titanium tools are ideal for thick, coarse hair, while ceramic tools are perfect for fine or damaged hair.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are unable to make changes or cancellations, but you can initiate a return once it arrives.